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Why Are Customer-Centric Ecosystems Important?
Manage
My Stuff and Coordinate Around Our Stuff
What Tools and Information Do Customers Need and Value for Personal and Professional
Use?
Move Over Portals; Prepare for Scenario Nets!
The Next E-Business Model: Task-Specific Cross-Company Workflows
Understanding the Requirements for E-Markets
Where Should You Place Your Bets?
Understanding Your Customer-Centric Ecosystem
Supporting the Customer Chain
Start with the End-Customers, but Make Sure You’re Making It Easy for Every Stakeholder Between You and Them
Competing Customer-Centric Ecosystems
Will Amazon Lose Marketshare to Apple in Digital Content?
How Amazon.com Could Sell More Digital Content in the Post iPad Era
Google Android vs. Apple iPhone
Whose Application Ecosystem Will Win?
Examples of Customer-Centric Ecosystems
What
Can Damage Apple’s Amazing Customer Experience and Brand?
Network Congestion Will Be a Challenge Even to Steve Jobs
How
Custom Product Design Can Spawn Customer-Centric Ecosystems
How National
Semiconductor, CustoMax, and Zazzle Built Vibrant Ecosystems
Nature
Reinvents Textbooks
Scitable: A NextGen Ecosystem for Learning & Teaching Science
CustoMax®: Platform & Ecosystem for Custom-Tailored Apparel
How to Build a Smart Customization Ecosystem
How Keds Uses Zazzle's Customization
Best Practices from the MIT Smart Customization Seminar 2008
Spreadshirt: Customers Want to Create Their Own Brands and Amplify Your Brand
Best Practices from the MIT Smart Customization Seminar 2008
Who "Owns" Your
Medical Records
Whose Data Is It?
Making Team Innovation Work
Learning from FIRST How to Inspire Inventors and Build an Innovative Culture
Lego Mindstorms NXT
Powered
by Customers’ Inventiveness
National Instruments
A 30-Year History of Enabling Customer Innovation
Zopa Case Study: How Zopa Is Creating a New Financial Services Exchange
Peer-to-Peer Lending and Borrowing for “Freeformers”
HP Provides Cross-Channel Inventory Visibility
Responding to the Moment of Truth: 'Where Is This Product in Stock?'
Building Interactive Feedback into Your Products and Surrounding Services
How Koko Fitness Enables Four Kinds of Interactive Feedback
Mozilla Firefox
Supporting Innovation and Choice by Moving Software to Open Source
Staples
Customers Help Bring a Customer Experience Promise to Life
Producing an XML-Based E-Catalog at Snap-on Incorporated
Maintaining an Adaptive Product Content Management Solution for Enterprise Operations
National Semiconductor Seduces Its Value Chain
A Best Practice in Electronic Commerce
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to top)
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