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Consultants in business & technology strategies to improve Customer Experience and encourage Outside Innovation


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BEST PRACTICES & CASE STUDIES
CRM/CUSTOMER SERVICE
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E-COMMERCE
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SOCIAL MEDIA & WEB 2.0

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How Custom Product Design Can Spawn Customer-Centric Ecosystems
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Ronni Marshak
Senior Consultant/Analyst (Link to Full Bio) (PDF of Full Bio)

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Ronni's Blog: Total CX

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