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Customers.com® Technologies
Advisory Service from Patricia Seybold
Group
About This Service
(Download PDF) 
All of our research is actionable. Our subscribers use our research to shorten time to market, to lower costs, and to reduce risk in their decisions to evaluate, select, design,
develop, implement, and support all of the key information technology resources in the customer experience that they want to deliver. Their benefits are more satisfied and profitable customers, more effective organizations, and more effective and efficient
technology investments.
Standard corporate memberships begin at $20,000 for an annual enterprise license.
Key Features
Our research has significant advantages and differentiators:
- Customer-Centric Research. Our research not only takes a
customer perspective, it is about the products and technologies that customers
use.
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Focused Coverage. We’re a small and focused firm. We
cover the areas that are the most critical to your customer experience.
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Vision and Thought Leadership. We’re
always ahead of the curve. Patricia Seybold and her colleagues have continually
demonstrated real vision for the direction of technology.
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In-Depth Analysis. Our specialty is
detailed, in-depth analysis. No sound bites for us. No fluff, either. When we
choose a topic, we write about it substantially and actionably.
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Framework-Based Product Reviews. Our reports
are based on evaluation frameworks that are a set of criteria that are exactly
customers’ requirements for acquiring and using products.
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Research Treatment Types. We write several
types of reports or treatments, including: frameworks, case studies, evaluation
matrices, Vendor Strategies, and Executive Guides.
Benefits
We deliver a continuous supply of information and insights:
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Unlimited Seats. For your entire organization.
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Online Web Access. 24x7, 365 days a year.
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Weekly Customers.com Column. Our research delivered weekly to your Inbox.
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Research Webinars. Attend our interactive research discussions
and Q&A.
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Access to Consultants/Analysts. For when you need that quick
answer.
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Quarterly Client Updates. To keep us informed of your latest
developments.
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Client Promotional Webinars. To promote your
products/services.
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Client Product Reviews or Case Studies. Featuring your
products and customers.
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PSG Workshop Tickets. Join us for our end-user workshops.
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On-Site Consulting. To discuss your issues and requirements.
Download
the PDF describing the Customers.com® Technologies
Advisory Service
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Need more information? Please contact
sales @ customers.com or (617) 742-5200.
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