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Consultants in business & technology strategies to improve Customer Experience and encourage Outside Innovation


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Patricia Seybold’s
Customer Innovation Awards

Accepting Nominations Now through February 15th, 2006
(Deadline extended to Friday, February 17th, 2006)

Read the Press Release

Customers have become more demanding. They want to do things their way; not yours. As a result, lots of organizations are struggling to redesign their businesses to become more customer-focused. But the real leaders have gone to the next level. They’re not content to just be customer-centric.

They’ve unleashed customer innovation to transform their entire businesses.

They’ve empowered their customers to challenge their business models, to co-design their products, and to redesign their business processes.

Do you know or are you one of these leaders in customer innovation? If so, we want to acknowledge and reward your contribution.

I want to tell your story in my next book.

The deadline for nominations is February 15, 2006 (now extended to Friday, February 17th, 2006). Finalists will be announced in April 2006. Award winners will be honored in an awards ceremony in September 2006. Winners will gain global recognition and acclaim by being featured in Patricia Seybold’s upcoming book on customer innovation, Outside Innovation, to be published in the Fall of 2006.

1. To nominate a colleague or yourself, please fill out the following form:

Organization:
Nominee Name:
Title:
Address:
Country:
EMail:
Phone:
Website:
 
If you are nominating a colleague, please supply us with your contact information:
Name:
Title:
Organization:
Email:
 
2. What roles do you enable your customers to play in transforming your organization’s processes, products, services, and business models?









 
3. Describe new or improved products, services, processes and/or business models that were designed by or with your customers.
4. List the results from these innovations in terms of revenues, profits, cost savings, time savings, or other tangible outcomes.
5. Describe the processes you have used to successfully unleash customer innovation.
6. Do you have reference customers we can interview? (Or, if you are the end-customer engaged in Design It Yourself activities, we’ll interview you!)