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Selecting an Online Community Platform
Things to Think About When Making a Technology and Vendor Decision
October 8, 2009
By:
Matthew Lees
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Executive Summary:
Selecting an online community technology platform is getting more and more challenging. The number of vendors is increasing, and so are the number of types of requirements, as integration with business applications and the greater social Web gains in importance. Starting with your goals and those of your community members, this report goes through the major steps in the evaluation process, discussing key considerations and trade-offs along the way. These include costs, time to launch, feature sets—a prioritized list of which are provided for common community use cases—technology, professional services, and analytics.
Read a sample of this report.
About Matthew Lees.
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