memberships consulting research customer co-design events books blogs company
email
password  
Register   Help Sign In

Consultants in business & technology strategies to improve Customer Experience and encourage Outside Innovation


Search

Search

  

   
Helping Customers Control Their User-Generated Content
Enabling Customers to Control How and with Whom They Share Their Stuff
August 2, 2007
By: Matthew Lees
 
Executive Summary: 
User-generated content is a vital and inseparable part of online communities. Most communities enable members to create and share their content, with some basic amount of control. But users are looking for more. They want to manage how their stuff looks, who can access it, how it’s accessed, and what others can do with it. This report discusses the increasing expectations for user “self-control,” and the implications for community managers and sponsors. We also provide examples of sites that give varying degrees of control to members, as well as recommendations for enabling your users to have the control they want.


Other Recommended Items:
Online Community Platform Company and Product Update 1H2010
A Solid Period of Stability and Hiring
9/2/2010 - By:Matthew Lees
Price: $495

Lithium Social CRM Suite
On-Demand Platform for Supporting Customer Communities
11/19/2009 - By:Matthew Lees
Price: $495

Online Community Platform Company and Product Update 1H2009
A Good Stretch in a Down Economy
8/20/2009 - By:Matthew Lees
Price: $495

 
 
 
 
 
 
Pages: 8
Format: PDF
License: Single User
 
Email Friend
 
Or subscribe to all of our research for one year:
Purchase reprints

 
 
 
  This report is available for FREE. Please fill out the form below to download. (If you already have an account, please log in above). Register once and download any free articles.
 
  Tell us about yourself. 
  Email Address:  *
  First Name:  *
  Last Name:  *
  Job Title:  *
  Job Function: 
  Department: 
  Phone:  *
  Interests: 
  How did you hear about us?  *
  Create Password:  *
  Confirm Password:  *
 
  Tell us about your company. 
  Company:  *
  State/Province: 
  Country:  *
  Annual Revenue: 
  Number of Employees:
  Industry: 
  Web Site: 
  * Required
  I agree to abide by the terms of use.*
  Please send me Free Customers.com Research. 
   
 
  Create Account