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Building Interactive Feedback into Your Products and Surrounding Services
How Koko Fitness Enables Four Kinds of Interactive Feedback
November 16, 2006
By: Patricia Seybold
 
Executive Summary: 
What information should you provide on a performance dashboard? That’s just one of the take-aways from this best practice report on how Koko Fitness provides interactive feedback to end users and stakeholders of its strength training equipment. No matter what industry you’re in, the chances are that there are end users interacting with your products and services. Do your products provide feedback to users? Should they? Learn how you can accelerate the growth of a vibrant ecosystem around your products and services by tracking and leveraging utilization data.


Other Recommended Items:
How Citrix Evolved Its Online Community of Customer Advisors
How to Recruit and Manage a Private Customer Community—Patty’s Visionaries' Interviews' Series
8/6/2009 - By:Patricia Seybold
Price: $495

Turn Customer Co-Design Insights into Action
How to Gain Momentum by Turning Customer Scenarios® into Operational Scorecards, Recommendations, and Action Items
2/8/2007 - By:Patricia Seybold
Price: $995

Leading an “Issues and Vision” Discussion with Customers (and Partners)
Tips for Gaining a Lot of Customer Context in a Short Time (and How to Kick Off a Customer Scenario® Mapping Session)
9/15/2005 - By:Patricia Seybold
Price: $995

 
 
 
 
 
 
Price: $25.00
Pages: 10
Format: PDF
License: Single User
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