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Customer Portals Evaluation Framework, Version 2
How to Select the Best Portal Technology Platform for Your Customers
May 18, 2006
By:
Mitchell Kramer
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Executive Summary:
We’ve developed and refined a framework to help you evaluate and select the portal technology platform that’s best for your customer portal. We’ve also evaluated seven portal platforms against the framework and published reports documenting those evaluations. In this report, we describe version 2 of our framework for evaluating portal platforms for customer portals and explain how and why we’ve refined it.
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| Pages: 19 |
| Format: PDF |
| License: Single
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