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Search Product and Company Update 1H2005
State of the Market: Good First Half in 2005
August 11, 2005
By:
Susan Aldrich
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Executive Summary:
Since late 2003, we’ve analyzed search offerings for product search, customer service search and enterprise search. This report recaps customer wins, product announcements and structural changes at 12 of the vendors we’ve been watching, including Autonomy, EasyAsk, Endeca, FAST, InQuira, iPhrase, Knova, Mercado, Northern Light, Thunderstone, Verity, and WebSideStory. We see three strategic directions being chosen: developing a broad information services platform, consolidating a successful niche, and expanding beyond a currently successful niche.
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