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Online Community Platform Evaluation Matrix
A Blank Matrix to Facilitate Your Evaluation and Planning
January 17, 2008
By:
Matthew Lees
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Executive Summary:
Our Framework for Evaluating Online Community Platforms presents the criteria we believe to be important when evaluating technology systems to support and enable your customer community. Because each organization is different, you should focus on evaluating those features that are most important to your situation. To assist you in this, we present our evaluation criteria in matrix form with blank columns for the platforms under consideration. You can use this matrix to notate the capabilities of the short list of products you are currently investigating, and/or to evaluate the capabilities of your current purchased or home-grown solution.
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| Pages: 20 |
| Format: PDF |
| License: Single
User |
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