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Good, Old-Fashioned, Customer Service
Just Keep Your Promises, and You’re Almost There!
October 3, 2002
By: Ronni Marshak
 
Executive Summary: 
Even a no-tech example can showcase best practices in providing customer service. Whether it be carpet cleaning or B2B contract negotiation, the same basics apply.


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What Customers Want When Upgrading to a New "Model"
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Price: $295.00
Pages: 3
Format: PDF
License: Single User
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