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Control-F1 Enables Real-Time PC Technical Support
CF1-Live Combines Remote Diagnostics and Collaboration for Customer Support Scenarios
June 14, 2002
By:
David Marshak
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Executive Summary:
CF1-Live combines real-time collaborative support with remote diagnostics and repair for supporting PC desktops. The product enables both customer support personnel and internal help-desk staff to quickly resolve technical problems with users' PCs and applications.
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