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Emerging Governance Structures for Tackling Information Management
Laying the Structure for a Strategic Core Competency in Information Management
November 13, 2003
By: Patricia Seybold
 
Executive Summary: 
Today’s organizations, workers, and customers are mired in information overload. Information management is looming as a necessary strategic core competence for organizations in the 21st century. In order to retool your organization, you’ll need information management governance, policies, standards, processes, and guidelines. In this report, we outline some emerging practices in information management governance.


Other Recommended Items:
Turn Customer Co-Design Insights into Action
How to Gain Momentum by Turning Customer Scenarios® into Operational Scorecards, Recommendations, and Action Items
2/8/2007 - By:Patricia Seybold
Price: $995

Leading an “Issues and Vision” Discussion with Customers (and Partners)
Tips for Gaining a Lot of Customer Context in a Short Time (and How to Kick Off a Customer Scenario® Mapping Session)
9/15/2005 - By:Patricia Seybold
Price: $995

Identifying Operational Customer Experience Metrics
How to Spot What Matters Most to Customers and Turn Those “Moments of Truth” into Metrics You Can Track
8/4/2005 - By:Patricia Seybold
Price: $995

 
 
 
 
 
 
Pages: 6
Format: PDF
License: Single User
 
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