Careers @Patricia Seybold Group

The Patricia Seybold Group is a small, collegial firm that provides customized consulting, publishes strategic Information Technology research weekly and monthly, and holds executive-level workshops. We have immediate openings for an experienced Senior Consultant/Analyst, Analyst, and Freelance writers. These positions will report to the CEO. The Company is located in Boston’s North End waterfront and is accessible via public transportation. We are an Equal Opportunity Employer.

Senior Consultant/Analyst

Research areas encompass information technology solutions that improve customer experience, making it easy for customers to do business; e.g., customer analytics, cross-channel customer experience, portal deployment, customer service, or customer self-service. You will:

• Stay abreast of developments in your research area
• Maintain relationships with vendors in your research area
• Produce seven in-depth analysis reports per quarter
• Participate in selling research and consulting services
• Actively manage several of our top accounts
• Deliver 4 days of consulting per month

We prefer people who have helped organizations implement software solutions. Please submit a sample of your analytic writing with your resume to Mitch Kramer at mkramer at psgroup.com.

Analyst

Research areas encompass information technology solutions that improve customer experience, making it easy for customers to do business; e.g., customer analytics, cross-channel customer experience, portal deployment, customer service, or customer self-service. You will:

• Stay abreast of developments in your research area
• Maintain relationships with vendors in your research area
• Update the existing research reports in your research area, publishing 6 reports per quarter
• Participate in selling research and consulting services

We prefer people who have helped organizations implement software solutions. Please submit a sample of your analytic writing with your resume to Mitch Kramer at mkramer at psgroup.com.

Freelancers

Research areas encompass information technology solutions that improve customer experience, making it easy for customers to do business; e.g., customer analytics, cross-channel customer experience, portal deployment, customer service, or customer self-service. You will:

• Produce in-depth analysis reports (15-30 pages)
• Manage a research agenda, and suggest topics for reports in your research area

We prefer people who have helped organizations implement software solutions. Please submit a sample of your analytic writing with your resume to Mitch Kramer at mkramer at psgroup.com.