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Consultants in business & technology strategies to improve Customer Experience and encourage Outside Innovation


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Service Discovery Using Customer Scenario Mapping
Building Your Services Catalog

In this report, we share our Service Discovery Methodology, which helps organizations define the right services for their service-oriented architecture.
September  4,  2008
Brenda Michelson
17 pages



Observations from the Field: SOA
Conversations with Architects and Technologists on the Hard Part, the Hype, and Zero Code

Each week, we interact with individuals from both enterprises and technology providers, on a broad range of topics. These interactions surface recurring themes and interesting insights. This report shares insights gleaned on SOA.
May  4,  2006
Brenda Michelson
5 pages



StrikeIron’s Web Services Marketplace
A Glimpse of the Future, Available Today

StrikeIron, with its commercial Web Services Marketplace and supporting ecommerce platform is creating an early-adopter service grid, available to marketplace buyers and sellers today. This report introduces StrikeIron from our first-hand experience.
April  6,  2006
Brenda Michelson
7 pages



Enterprise Service Bus Routes
Our Enterprise Service Bus Test Plan

In this report, the start of our Enterprise Service Bus Ride series, we share our test plan. Our integration scenarios are designed to test an ESB as both an enterprise integration backbone, and an infrastructure provider for advanced styles of SOA.
March  9,  2006
Brenda Michelson
11 pages



Net Neutrality
An Important Topic for National Conversation

US Congress is exploring revisions to the nation’s communications laws. One of the most important, and contested, issues under consideration is Net Neutrality. Read this report to learn about Net Neutrality and join the national conversation.
February  16,  2006
Brenda Michelson
10 pages



Event-Driven Architecture Overview
Event-Driven SOA Is Just Part of the EDA Story

While we are pleased to see increasing enterprise and vendor interest in the SOA-EDA connection, we are also concerned. Many SOA evangelists are only talking about event-driven SOA, ignoring event streams and CEP. For the full EDA story, read this.
February  2,  2006
Brenda Michelson
8 pages



IT Linchpin 2006: The Enterprise Architect
What Does a Great Enterprise Architect Look Like?

The IT linchpin for 2006 is the enterprise architect. A great enterprise architect can implement an adaptive, cost-effective architecture to further your business, without stonewalling your project teams.
January  5,  2006
Brenda Michelson
4 pages



Planning and Conducting Enterprise Service Bus Rides(SM)
Activities and Tips for Your Bus Rides, Plus a Preview of Our Bus Ride Series

In the introduction to our enterprise service bus ride series, we have a dual focus. First, we share best practices for your own ESB evaluation process. Second, we preview our bus ride series—an important input to your evaluation process.
December  15,  2005
Brenda Michelson
8 pages



Best Practices, Lessons Learned, and Takeaways from Enterprise SOA Practitioners
A Report from InfoWorld’s SOA Executive Forum

According to real-world practitioners, SOA is an architectural strategy, not a product-centric strategy. We couldn’t agree more! Read this report to get SOA journey insights from enterprise practitioners—as shared at InfoWorld’s SOA Executive Forum.
November  23,  2005
Brenda Michelson
8 pages



A New Service-Oriented Architecture Maturity Model
SOA MM from Sonic Software, Systinet, AmberPoint, and BearingPoint Now Public

On October 27, 2005 a vendor consortium publicly released a new SOA Maturity Model. This model is important because it is business focused.
November  3,  2005
Brenda Michelson
8 pages



Open Source Considerations
Evaluation Criteria for Open Source Solutions

The inevitable has happened. Open source has moved all the way up the enterprise stack. No longer are enterprises contemplating if they should use open source, but rather, where to use it. This report offers considerations for your adoption decisions.
October  20,  2005
Brenda Michelson
5 pages



The Vanilla Layer Cake Theory
Using Service-Orientation for Non-Invasive Application Package Customization

Ever have application package modification problems? Ever create a surrounding ecosystem with direct dependencies on the package? Did you get locked in, or hit a dead end? Want a better way to implement packages? Read this architectural concept report.
October  6,  2005
Brenda Michelson
7 pages



Thinking about Oracle’s Application Portfolio Challenges
Using Service-Orientation and Integration to Build the Future and Augment the Present

What would you do if you were Oracle’s application portfolio architect? What strategies would you employ to attend to your current (ever-expanding) application list, while simultaneously developing a target portfolio? In this report, we share our answers.
September  22,  2005
Brenda Michelson
7 pages



Business Process Execution Language (BPEL) Primer
Understanding an Important Component of SOA and Integration Strategies

Interested in BPEL for service orchestration? Integration? Business process development? Read this primer to get a handle on the basics: what BPEL is, what it's good for, how it works, and what it looks like.
September  8,  2005
Brenda Michelson
11 pages



A Blogosphere Primer
Understanding the Basics: Blogging, Syndication, Reading, Searching, and Tagging

Blogging, and the blogosphere, are experiencing phenomenal growth. In this primer, we explain the blog and blogosphere basics, including blog structure, authoring, syndication, searching, reading, and tagging.
August  25,  2005
Brenda Michelson
8 pages



Enterprise Service Bus Evaluation Matrix
A Blank Matrix to Facilitate Your Evaluation

To assist you in your enterprise service bus evaluation efforts, we are presenting our evaluation criteria in matrix form with blank columns in which you can notate the capabilities of the short list of products you are currently investigating.
August  11,  2005
Brenda Michelson
21 pages



Enterprise Service Bus Evaluation Framework
Criteria for Selecting an Enterprise Service Bus as an Integration Backbone

In this report, we present our enterprise service bus (ESB) evaluation framework, with criteria in the areas of integration scenarios, design, development and deployment, management and monitoring, architecture, and product and company viability.
July  28,  2005
Brenda Michelson
21 pages



Java Business Integration (JBI) Gains Industry Support
A Look at the JBI Specification and What it Means

Industry support for the new Java Business Integration specification represents a long overdue milestone in enterprise integration technology.
July  14,  2005
Brenda Michelson
7 pages



Web Services, Services and SOA: What Companies Care About
Results from Release 2 of our Web Services Survey

Here are the results from our 2005 Web Services and SOA survey, reporting on respondent adoption rates, investment plans, critical issues, and value expectations.
June  30,  2005
Brenda Michelson
11 pages



Macromedia’s Flash Platform
Bringing Rich Experiences to the Masses

A rich, intuitive, and engaging user experience is an important element of customer experience. With the Flash Platform, Macromedia outlines its strategy to bring rich experiences to the masses.
June  16,  2005
Brenda Michelson
9 pages



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