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Amazon's Other Business: Cloud Computing
Why and How Is Amazon Web Services, LLC Shaping the Future of Web-Based Businesses?
I suspect that, when he is 80, Jeff Bezos won’t reflect much on how Amazon.com changed the face of retailing. He will be proudest of how he changed the face of business creation with Amazon Web Services.
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April
15,
2010
Patricia Seybold
15
pages
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Are We Entering a Golden Age of IT?
How Pioneering Technology Architects View the Current Business Challenges and IT Opportunities
How do you leap ahead even in harsh economic times? Here are some tips from seasoned IT architects.
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November
13,
2008
Patricia Seybold
3
pages
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Service Discovery Using Customer Scenario Mapping
Building Your Services Catalog
In this report, we share our Service Discovery Methodology, which helps organizations define the right services for their service-oriented architecture.
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September
4,
2008
Brenda Michelson
17
pages
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CohesiveFT Makes It Easy to “Roll Your Own” Virtual Servers
Customer-Led Innovation in Virtualization, Service-Oriented Infrastructure and Cloud Computing
Cohesive Flexible Technologies is a software start-up whose story to-date provides six best practices in customer-led innovation.
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March
20,
2008
Patricia Seybold
21
pages
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IBM.com’s New Look: More Than a Face Lift
Using Service-Oriented Architecture to Provide an Adaptive Web Experience
In June 2007, IBM launched its next-generation Web site and the framework IBM will use to provide a unified online experience across all IBM’s Web properties. This new site architecture and approach embodies a number of best practices.
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June
28,
2007
Patricia Seybold
17
pages
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How to Get From Product 2.0 to BIZ 3.0
Redeploy your Product-related Web 2.0 Services to Help Customers Reach Their Goals
Web 2.0 offers the ability to support each product lifecycle phase with Internet-enabled services. We call this approach: Product 2.0.
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February
20,
2007
Patricia Seybold
3
pages
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KANA Solutions for Web Self-Service
Content, Findability, and Process Management Make It Easy for Customers to Help Themselves
We evaluate KANA Solutions for Web Self-Service against our evaluation framework for customer self-service in this report.
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July
13,
2006
Mitchell Kramer
40
pages
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What Business Models Work in an Open Source World?
Cohesive Financial Technologies: How a Software Start-Up Thinks through Its Options
How does open source work as part of a business model? A start-up company explains how to think through the different dimensions of open source.
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June
29,
2006
Patricia Seybold
11
pages
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Customer Self-Service Evaluation Matrix
A Blank Matrix to Facilitate Your Evaluation Process for Customer Support Offerings
The matrix has extra columns which you can use them to notate the capabilities of the short list of customer self-service products you are currently investigating.
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June
29,
2006
Mitchell Kramer
11
pages
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Customer Portals Evaluation Framework, Version 2
How to Select the Best Portal Technology Platform for Your Customers
In this report, we describe version 2 of our framework for evaluating portal platforms for customer portals and explain how and why we’ve refined it.
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May
18,
2006
Mitchell Kramer
19
pages
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Observations from the Field: SOA
Conversations with Architects and Technologists on the Hard Part, the Hype, and Zero Code
Each week, we interact with individuals from both enterprises and technology providers, on a broad range of topics. These interactions surface recurring themes and interesting insights. This report shares insights gleaned on SOA.
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May
4,
2006
Brenda Michelson
5
pages
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StrikeIron’s Web Services Marketplace
A Glimpse of the Future, Available Today
StrikeIron, with its commercial Web Services Marketplace and supporting ecommerce platform is creating an early-adopter service grid, available to marketplace buyers and sellers today. This report introduces StrikeIron from our first-hand experience.
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April
6,
2006
Brenda Michelson
7
pages
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Enterprise Service Bus Routes
Our Enterprise Service Bus Test Plan
In this report, the start of our Enterprise Service Bus Ride series, we share our test plan. Our integration scenarios are designed to test an ESB as both an enterprise integration backbone, and an infrastructure provider for advanced styles of SOA.
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March
9,
2006
Brenda Michelson
11
pages
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Event-Driven Architecture Overview
Event-Driven SOA Is Just Part of the EDA Story
While we are pleased to see increasing enterprise and vendor interest in the SOA-EDA connection, we are also concerned. Many SOA evangelists are only talking about event-driven SOA, ignoring event streams and CEP. For the full EDA story, read this.
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February
2,
2006
Brenda Michelson
8
pages
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IT Linchpin 2006: The Enterprise Architect
What Does a Great Enterprise Architect Look Like?
The IT linchpin for 2006 is the enterprise architect. A great enterprise architect can implement an adaptive, cost-effective architecture to further your business, without stonewalling your project teams.
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January
5,
2006
Brenda Michelson
4
pages
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Planning and Conducting Enterprise Service Bus Rides(SM)
Activities and Tips for Your Bus Rides, Plus a Preview of Our Bus Ride Series
In the introduction to our enterprise service bus ride series, we have a dual focus. First, we share best practices for your own ESB evaluation process. Second, we preview our bus ride series—an important input to your evaluation process.
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December
15,
2005
Brenda Michelson
8
pages
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Best Practices, Lessons Learned, and Takeaways from Enterprise SOA Practitioners
A Report from InfoWorld’s SOA Executive Forum
According to real-world practitioners, SOA is an architectural strategy, not a product-centric strategy. We couldn’t agree more! Read this report to get SOA journey insights from enterprise practitioners—as shared at InfoWorld’s SOA Executive Forum.
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November
23,
2005
Brenda Michelson
8
pages
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A New Service-Oriented Architecture Maturity Model
SOA MM from Sonic Software, Systinet, AmberPoint, and BearingPoint Now Public
On October 27, 2005 a vendor consortium publicly released a new SOA Maturity Model. This model is important because it is business focused.
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November
3,
2005
Brenda Michelson
8
pages
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The Vanilla Layer Cake Theory
Using Service-Orientation for Non-Invasive Application Package Customization
Ever have application package modification problems? Ever create a surrounding ecosystem with direct dependencies on the package? Did you get locked in, or hit a dead end? Want a better way to implement packages? Read this architectural concept report.
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October
6,
2005
Brenda Michelson
7
pages
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Thinking about Oracle’s Application Portfolio Challenges
Using Service-Orientation and Integration to Build the Future and Augment the Present
What would you do if you were Oracle’s application portfolio architect? What strategies would you employ to attend to your current (ever-expanding) application list, while simultaneously developing a target portfolio? In this report, we share our answers.
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September
22,
2005
Brenda Michelson
7
pages
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