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Product Search, Findability, and Navigation - Volume 2: Product Reviewer's Guide
Evaluating Search Solutions that Will Help Your Customers Quickly Find the Right Products
This 267-page guide is intended for product reviewers who need in-depth analysis and technical data in order to make their evaluation decisions.
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December
29,
2004
Patricia Seybold Group
267
pages
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How to Think about Search
Findability Factors Include Technology and Tasks
There are a lot of people who think search is terrible. We believe that the dissatisfaction reflects a focus on the wrong problem. The problem is not search. The problem is findability.
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October
7,
2004
Susan Aldrich
8
pages
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Evaluating Product Search Solutions
Summarizing the Evaluation Framework, the Seven Solutions, and the Comparisons
This report is the final chapter in our current product search solution research. In it, we assess our evaluation approach and show you where to focus your own evaluation efforts.
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May
27,
2004
Susan Aldrich
8
pages
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Product Search Solution Feature Comparison Matrix
Comparing Seven Product Search Solutions against Our Evaluation Framework
In this report, we summarize our framework-based evaluations of seven product search solutions in the form of a matrix.
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May
20,
2004
Susan Aldrich
52
pages
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PSGroup Bull's-Eye: Product Search Solutions: Best Overall Product Search Capabilities
Which Providers Offer the Best Overall Product Search Capabilities? Featuring EasyAsk, Endeca, IBM, iPhrase, Microsoft, Oracle, and Verity
Which vendor solution hits the Patricia Seybold Group Bull’s-Eye against our product search evaluation framework?
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May
13,
2004
Susan Aldrich
7
pages
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PSGroup Bull's-Eye: Product Search Solutions: Best Architectures
Which Providers Offer the Best Architectures?
Which vendor solution hits the Patricia Seybold Group Bull’s-Eye for Architecture against our product search evaluation framework?
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May
6,
2004
Susan Aldrich
7
pages
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PSGroup Bull's-Eye: Product Search Solutions: Best Design and Development Capabilities
Which Providers Offer the Best Design and Development Capabilities?
Which vendor solution hits the Patricia Seybold Group Bull’s-Eye for design and development against our product search evaluation framework?
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April
29,
2004
Susan Aldrich
7
pages
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PSGroup Bull's-Eye: Product Search Solutions: Best Merchandiser Support Capabilities
Which Providers Offer the Best Merchandiser Support Capabilities?
Which vendor solution hits the Patricia Seybold Group Bull’s-Eye for merchandiser support against our product search evaluation framework?
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April
22,
2004
Susan Aldrich
7
pages
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PSGroup Bull's-Eye: Product Search Solutions: Best Retrieval and Results Management Capabilities
Which Providers Offer the Best Retrieval and Results Management Capabilities?
Which vendor solution hits the Patricia Seybold Group Bull’s-Eye for retrieval and results management against our product search evaluation framework?
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April
15,
2004
Susan Aldrich
10
pages
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Microsoft Commerce Server 2002 Product Search Solution
Basic Search and Advanced Merchandising
Microsoft Commerce Server 2002 includes a search engine that stacks up well in some key areas of our Product Search Evaluation Framework.
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April
15,
2004
Susan Aldrich
24
pages
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E-Merchandising at drugstore.com
How drugstore.com Organizes and Automates Product Merchandising and Marketing
At drugstore.com, constant on-site promotions, internet advertising, and a 30 percent annual turnover in SKUs are managed with a high degree of consistency.
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March
25,
2004
Susan Aldrich
6
pages
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Verity K2 Catalog 5.5 Product Search Solution
Advanced Search and Classification
Verity K2, a premium search engine, stacks up well against our product search evaluation framework.
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March
11,
2004
Susan Aldrich
29
pages
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Using Search Engines to Find New Customers at the American Institute of Physics
Scientific Publisher Combines Findability with 'Buy by the Piece' to Grow Its Customer Base
The American Institute of Physics achieved a breakthrough in findability—and conversion—by creating a new platform and using search engines.
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March
4,
2004
Susan Aldrich
9
pages
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Endeca InFront V.4.1 Product Search Solution
Guided Navigation and Advanced Merchandising
Endeca InFront, a premium search engine, stacks up well against our Product Search Evaluation Framework.
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February
26,
2004
Susan Aldrich
26
pages
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iPhrase One Step V.4.5 Product Search Solution
Advanced Search and Presentation
iPhrase’s One Step product capabilities stack up well against our product search evaluation criteria.
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February
12,
2004
Susan Aldrich
26
pages
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IBM WebSphere Commerce V.5.5 Product Search Solution
Advanced Merchandising and Basic Search
IBM’s WebSphere Commerce platform includes a product search engine and related marketing capabilities that stack up well against our product search evaluation criteria.
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January
29,
2004
Susan Aldrich
23
pages
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Oracle Text, Part of Oracle Database 10g, Product Search Solution
Wide Scalability and Flexibility Combined with Advanced Search Features
Oracle Text provides strong product search capabilities that stack up well against our evaluation framework.
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December
11,
2003
Susan Aldrich
17
pages
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EasyAsk Commerce Advisor Product Search Solution
EasyAsk Enterprise 9 Family Enables You to Build Consistent Search and Navigation Using All Your Product Information Assets
This report evaluates EasyAsk against our framework for product search solutions.
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November
20,
2003
Susan Aldrich
24
pages
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Building Business Relationships through Product Information Assets
Using Electronic Catalogs to Forge Connections among Manufacturers, Distributors, and Buyers
Managing product content relies on more than the search capabilities of a robust electronic catalog and the ability to access the information over the Internet.
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April
25,
2002
Geoffrey Bock
7
pages
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Anonymous Now (and Then)
Sometimes It Is in the Best Interest of a Company for Employees To Browse Catalogs Anonymously
Anonymous Now functionality gives employees the ability to make privacy choices at will, while preserving the supplier’s overall ability to know the customer and send relevant marketing messages.
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October
4,
2001
Martha Frey
6
pages
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