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Consultants in business & technology strategies to improve Customer Experience and encourage Outside Innovation


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Susan Aldrich
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Loomia Recommendations
Customized Solutions for Deep Content, Video, and Ecommerce
August 19, 2010- By: Susan Aldrich- 27 Pages
 


  
 
   
   
 
 
 
    
Baynote Collective Intelligence Platform and Recommendation Applications
Automated Recommendations, Search, and Navigation for Multiple Industries
July 8, 2010- By: Susan Aldrich- 23 Pages
 


  
 
   
   
 
 
 
    
Avail Intelligence Behavioral Merchandising
Platform Automates Merchandising, Recommendations, Social Search
May 13, 2010- By: Susan Aldrich- 29 Pages
 


  
 
   
   
 
 
 
    
Recommendation Engine Market Survey
B2B Is a Strong Market, and People Are Ready to Adopt
April 29, 2010- By: Susan Aldrich- 12 Pages
 


  
 
   
   
 
 
 
    
Omniture Recommendations
Integration with Powerful Omniture Marketing Suite
April 1, 2010- By: Susan Aldrich- 20 Pages
 


  
 
   
   
 
 
 
    
RichRelevance Recommendations
Dynamic, Automated Optimization of 40 Recommendation Strategies
February 4, 2010- By: Susan Aldrich- 22 Pages
 


  
 
   
   
 
 
 
    
Recommendation Evaluation Framework, Version 1
Evaluating Recommendation Engines, Platforms or Services
January 7, 2010- By: Susan Aldrich- 9 Pages
 


  
 
   
   
 
 
 
    
IBM's Enterprise Content Management Strategy: Bigger than ERP?
Broader and Deeper; Redefines Both Content and Management
November 25, 2009- By: Susan Aldrich- 9 Pages
 


  
 
   
   
 
 
 
    
Search Marketing and Findability Trends
A Pocket Guide to Tools for Acquisition and Conversion
October 29, 2009- By: Susan Aldrich- 13 Pages
 


    
 
 
    
Ecommerce Search Product Comparison
How Five Leading Vendors Address Ecommerce Search and Search Marketing
September 10, 2009- By: Susan Aldrich- 26 Pages
 


  
 
   
   
 
 
 
    
How to Think About Search, Revisited
Four Traps to Avoid for Positive Search Performance
July 23, 2009- By: Susan Aldrich- 8 Pages
 


    
 
 
    
Footwearetc.com Walks Your Way
Constant Improvement in Marketing and Customer Experience Yield Big Gains
June 11, 2009- By: Susan Aldrich- 10 Pages
 


  
 
   
   
 
 
 
    
Search Product and Company Update 2H2008
Surprisingly Successful Second Half Caps Economic Challenge of 2008
April 16, 2009- By: Susan Aldrich- 26 Pages
 


  
 
   
   
 
 
 
    
Ecommerce Search Evaluation: Omniture Merchandising
Ecommerce Search, Merchandising, and Marketing
March 5, 2009- By: Susan Aldrich- 33 Pages
 


  
 
   
   
 
 
 
    
What Belongs on Your Customer Dashboard?
Design Your Customer Dashboard to Monitor Performance on Customers' Moments of Truth
February 5, 2009- By: Susan Aldrich- 15 Pages
 


  
 
   
   
 
 
 
    
Search Product and Company Update 1H 2008
Impressive First Half Begins a Potentially Painful 2008
December 4, 2008- By: Susan Aldrich- 19 Pages
 


  
 
   
   
 
 
 
    
Five Steps in Selecting a Search Engine
Increase the Success of your Search Selection and Implementation
October 23, 2008- By: Susan Aldrich- 3 Pages
 


    
 
 
    
Ecommerce Search Evaluation: Mercado Ignition
User Interface, Ecommerce Search, Merchandising, and Marketing
September 18, 2008- By: Susan Aldrich- 31 Pages
 


  
 
   
   
 
 
 
    
Ecommerce Search Planning and Evaluation Matrix, Version 1
A Blank Matrix to Facilitate Your Evaluation
September 4, 2008- By: Susan Aldrich- 21 Pages
 


    
 
 
    
Ecommerce Search Planning and Evaluation Framework, Version 1
How to Plan and Select Search, Navigation, and Discovery Solutions for Ecommerce Web Sites
August 28, 2008- By: Susan Aldrich- 20 Pages
 


    
 
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