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Consultants in business & technology strategies to improve Customer Experience and encourage Outside Innovation
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Popular Free Research
Recommendation Evaluation Framework, Version 1
Innovation in Education: School Children Improve their Families' Livelihoods
National Semiconductor's New WEBENCH Visualizer Raises the Bar
Key Research Topics
BEST PRACTICES & CASE STUDIES
CRM/CUSTOMER SERVICE
CUSTOMER EXPERIENCE
CUSTOMER COMMUNITIES
CUSTOMER SCENARIO® MAPPING
E-COMMERCE
INNOVATION
PRODUCT EVALUATIONS
SEARCH & MERCHANDISING
SOCIAL MEDIA & WEB 2.0
Featured Research Reports
How Custom Product Design Can Spawn Customer-Centric Ecosystems
Elastic Path Commerce 6.2
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Selecting an Online Community Platform
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RFP Templates
Online Community Platform RFP Template
Patricia Seybold Group’s Template for Preparing an RFP for an Online Community Platform
July 16, 2009
- By:
Matthew Lees
-
23 Pages
Enterprise Search Solution RFP Template
Patricia Seybold Group’s Template for Preparing an RFP for Site Search
November 30, 2006
- By:
Susan Aldrich
-
33 Pages
Cross-Channel, Cross-Lifecycle Customer Service Solution RFP Template
Patricia Seybold Group’s Template for Preparing an RFP
May 5, 2005
- By:
Mitchell Kramer
-
19 Pages
Self-Service and Support Search Solution RFP Template
Patricia Seybold Group's Template for Preparing an RFP
September 2, 2004
- By:
Susan Aldrich
-
23 Pages
Product Search Solution RFP Template
Patricia Seybold Group's Template for Preparing an RFP
March 18, 2004
- By:
Susan Aldrich
-
20 Pages
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