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How Custom Product Design Can Spawn Customer-Centric Ecosystems
Elastic Path Commerce 6.2
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IBM's Enterprise Content Management Strategy: Bigger than ERP?

  

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Enterprise
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Footwearetc.com Walks Your Way
Constant Improvement in Marketing and Customer Experience Yield Big Gains
June 11, 2009- By: Susan Aldrich- 10 Pages
 


  
 
   
   
 
 
 
    
Search Product and Company Update 2H2008
Surprisingly Successful Second Half Caps Economic Challenge of 2008
April 16, 2009- By: Susan Aldrich- 26 Pages
 


  
 
   
   
 
 
 
    
Ecommerce Search Evaluation: Mercado Ignition
User Interface, Ecommerce Search, Merchandising, and Marketing
September 18, 2008- By: Susan Aldrich- 31 Pages
 


  
 
   
   
 
 
 
    
Ecommerce Search Planning and Evaluation Matrix, Version 1
A Blank Matrix to Facilitate Your Evaluation
September 4, 2008- By: Susan Aldrich- 21 Pages
 


    
 
 
    
Ecommerce Search Planning and Evaluation Framework, Version 1
How to Plan and Select Search, Navigation, and Discovery Solutions for Ecommerce Web Sites
August 28, 2008- By: Susan Aldrich- 20 Pages
 


    
 
 
    
PSGroup Bull's-Eye: Ecommerce Search Solutions
Featuring Celebros, Endeca, Fredhopper, Mercado, and SLI Systems
July 24, 2008- By: Susan Aldrich- 14 Pages
 


  
 
   
   
 
 
 
    
PSGroup Comparison Matrix: Ecommerce Search Solutions
Featuring Celebros, Endeca, Fredhopper, Mercado, and SLI Systems
July 24, 2008- By: Susan Aldrich- 25 Pages
 


  
 
   
   
 
 
 
    
End-to-End Search Marketing and Customer Experience
End-to-End Search Marketing and Customer Experience
June 26, 2008- By: Susan Aldrich- 11 Pages
 


    
 
 
    
Five Principles of Customer Engagement
How to Connect More People to the Products They Need
February 28, 2008- By: Susan Aldrich- 3 Pages
 


    
 
 
    
SLI Systems Learning Search Ecommerce January 2008
Integrated, Automated Internet and Site Search Marketing
February 14, 2008- By: Susan Aldrich- 26 Pages
 


  
 
   
   
 
 
 
    
Enterprise Search Planning and Evaluation Framework, Version 3
How to Plan and Select Search, Navigation, and Discovery Solutions for Web Sites, Applications, Intranets, and as Enterprise Platforms
January 3, 2008- By: Susan Aldrich- 28 Pages
 


    
 
 
    
Avoiding Search Pitfalls
How to Sidestep and Recover from the Worst Problems
November 8, 2007- By: Susan Aldrich- 6 Pages
 


    
 
 
    
The First Big Mistake in Search and Knowledge Projects
Establishing the Right Vision and Compelling Communications
July 19, 2007- By: Susan Aldrich- 10 Pages
 


  
 
   
   
 
 
 
    
IBM.com’s New Look: More Than a Face Lift
Using Service-Oriented Architecture to Provide an Adaptive Web Experience
June 28, 2007- By: Patricia Seybold- 17 Pages
 


  
 
   
   
 
 
 
    
Publishing 2.0/Libraries 2.0: Students are Shaping the Future of Academic Publishing
How Graduate Students Want to Interact with Information
March 29, 2007- By: Patricia Seybold- 15 Pages
 


  
 
   
   
 
 
 
    
Enterprise Search Evaluation: Celebros Qwiser Salesperson V.4.0
Retail Ecommerce Search
March 1, 2007- By: Susan Aldrich- 26 Pages
 


  
 
   
   
 
 
 
    
Customer Self-Service at Xerox
Excellent Support for Product Recommendation, Problem Diagnosis/Fix, and Account Management
February 13, 2007- By: Mitchell Kramer- 20 Pages
 


  
 
   
   
 
 
 
    
Search Product and Company Update - Part 1, 2H2006
Part 1, Private Companies: Strong Second Half in 2006
February 1, 2007- By: Susan Aldrich- 13 Pages
 


  
 
   
   
 
 
 
    
Enterprise Search Evaluation: Fredhopper Access Server V.6.0 Evaluation
Marketing Automation, Scalability, Configurable Search for Commerce
January 25, 2007- By: Susan Aldrich- 24 Pages
 


  
 
   
   
 
 
 
    
Oracle Secure Enterprise Search V. 10.1.8 Evaluation
Competent Search for Corporate Intranets and Search Embedded in Applications
December 21, 2006- By: Susan Aldrich- 24 Pages
 


  
 
   
   
 
 
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